Refund Policy

Online Yoga or Studio-based Yoga classes, costing £10 or less:

If you wish to cancel your place, please do so with as much notice as possible, so that your place can be released to another yogi. You can administer your booking directly on the website. If your cancellation is received with 24-hours’ notice, you have the option to a) transfer your booking to an alternative date; b) cancel and receive a credit for future use; b) cancel and request a refund (subject to a £1.50 administration fee). If your cancellation is received with less than 24-hours’ notice, your payment is non-transferable and non-refundable. Please note that if you have booked using a gift voucher or coupon code, there is no cash alternative. If you have booked using a Class Pass, your pass will be reimbursed with a credit, subject to the above conditions.

Seasonal Yoga Classes, Workshops and Special Events, costing over £10:

If you wish to cancel your place, please do so with as much notice as possible, so that your place can be released to another yogi. You can administer your booking directly on the website. If your cancellation is received with 72-hours’ notice, you have the option to a) transfer your booking to an alternative date (SUP Yoga events are subject to a £5.00 administration fee); b) cancel and receive a credit for future use; b) cancel and request a refund (all events are subject to a £5.00 administration fee). Please note that if you have booked using a gift voucher or coupon code, there is no cash alternative. If you have booked using a Class Pass, your pass will be reimbursed with a credit, subject to the above conditions.

Yoga Retreats, Private and Group Bookings:

If you wish to cancel your booking for a retreat, private or group booking, please do so with as much notice as possible by emailing me. Please note the following charges will be applied:

  • 30% Deposits for all bookings are non-refundable.
  • Cancellation more than 16 weeks before a booking commencement will receive 70% refund of balance payment paid.
  • Cancellation less than 16 weeks before a booking commencement will receive 30% refund of balance payment paid.
  • Cancellation less than 8 weeks before a booking commencement will receive 0% refund of payment paid.
  • Failure to complete or attend a booking will result in the full fee becoming due.

Holistic Treatments: 

If you wish to cancel your place, please do so with as much notice as possible, so that your place can be released to another client. If your cancellation is received with 48-hours notice, you have the option to a) to transfer your booking to an alternative date b) retain a treatment credit for future use, c) receive a refund (subject to a £5.00 administration fee). If your cancellation is received with less than 48-hours notice, your payment is non-refundable. Please note that if you have used a Gift Voucher code to book a place, there is no cash alternative.